At Elora Pharmacy, customer satisfaction is of the up most importance to us.

Should you have a complaint about our service, initially please talk to the pharmacist in the shop concerned.

If you are unhappy with the pharmacist's response, please contact Urvashi Patel via email and she will endeavour to resolve the issue.

In the unlikely event that Urvashi Patel has not resolved the complaint to your satisfaction you may make a complaint to:-
NHS England
Telephone: 0300 311 2233
Email: (Please put the subject line "Attention for complaints team.")